Application Support L2

PT DANS MULTI PRO, an Indonesian IT solutions company, is looking for an Application Support L2 to join our Engineer team in Jakarta. This is a middle-level contract position for a professional who enjoys solving problems and keeping business-critical applications running smoothly.

About the Team

In this role, you will provide second-level application support, investigate and resolve escalated issues, and work closely with users and technical teams to ensure reliable application performance. If you have solid troubleshooting skills, a service-oriented mindset, and experience in application support, we would love to hear from you.

Job Description

• Implementing systems and maintenance of already existing systems
• Handle problem-solving in systems
• Performing application and database server monitoring
• Support design and develop infrastructure monitoring and reporting tools
• Supporting deployment or roll-out of new applications
• Providing support in the form of procedural documentation
• Testing and evaluating new technologies

Requirements

• Candidate must posses at least Bachelor's Degree in Engineering (Computer/Telecomunication) or equivalent;
• At least 2 year of working experience in the related field;
• Required skills: Java, Oracle SQL, Linux;
• Having analyst skill and understand of Systems Development Life Cycle (SDLC);
• Albe to work shift basis, overtime;
• Strong analytical and planning skills;
• Excellent problem-solving skills.

Tech Stack